Ford of West Memphis

Frequently Asked Questions

What if I still owe money on my trade in?

We understand that not all of our customers have free and clear title. At Ford of West Memphis we offer top value for your trade and in most cases you can still trade even if your old car is not paid for.

Do you buy cars?

Yes! We will buy your car even if you're not buying one from us. Come by for a free no obligation appraisal.

What do I need to bring?

Each customer and transaction is unique, so there is not a standard list of items to bring with you. However, it is a good idea to bring your State Issued ID, proof of income and proof of residence (Utility bill, mortgage statement or lease)

Do you only sell Ford vehicles?

No, we have a wide selection of new Ford vehicles and pre owned vehicles of various makes and models.

What if I want a vehicle that is not on your lot?

No problem! We have many sources to find the that vehicle meets your needs. Including luxury, commercial vehicles and non Ford.

I am a first time buyer, can you help me?

Yes! whether you're a college student, newly graduated or have no auto credit history Ford of West Memphis can offer finance program for you.

Do you offer guaranteed approval?

Yes we do. We have various lenders that work with all credit situations. We also offer in house financing for certain customers.

I don't live in Arkansas, do I pay sales tax for Arkansas and my home state?

No absolutely not. You only pay sales tax and registration fees for the State you are registering the car in.

Do I need a cosigner?

There are certain situations where a qualified cosigner can help approval odds. Speak with one of our certified sales professionals to find out if this option is best for you.

I have bad credit, can I still buy a car?

Yes you can. We have various lenders that work with all credit situations. We also offer in house financing for certain customers.

Have your pre-owned cars been through an inspection?

Yes. Our pre-owned cars have completed a mechanical, safety and reconditioning process to ensure you are buying a quality vehicle.

Do you offer warranties on your new and used cars?

Yes. Warranties are available are available.

Do you have certified pre-owned vehicles?

Yes, our factory trained technicians can certify any eligible Ford vehicle in accordance with manufacturer guidelines.

Do I have to have a down payment?

Although a down payment is not always required, we do strongly recommend it. Reducing the finance amount not only lowers your Monthly payments, but will reduce the amount of interest paid over the term of the loan.

What if I can't get my car to you for service during the day?

Not a problem. We offer free pickup and delivery of your vehicle within 15 Miles of our dealership.

Can I schedule service online?

Yes. Clink on this link to schedule service.

Do you have loaner or rental cars while my vehicle is being worked on?

Yes, we offer loaner and rental vehicles while your car is being worked on. Please speak with one of our service writers for details.

Can I buy a car online?

Yes at Ford of West Memphis we strive to make every vehicle purchase fast and easy. Once you have selected a vehicle, click on the buy now and save time link and follow the online instructions.

Do you have a body shop?

Yes we do. We have a full service paint and body shop capable of meeting any of your body repair needs.

Ford of West Memphis

2400 East Service Road
West Memphis, AR 72301
Driving Directions
Sales 870-735-9800
Service 870-735-9800
Parts 870-735-9800
Monday 8:30AM - 7:00PM
Tuesday 8:30AM - 7:00PM
Wednesday 8:30AM - 7:00PM
Thursday 8:30AM - 7:00PM
Friday 8:30AM - 6:00PM
Saturday 8:30AM - 5:30PM
Sunday Closed
Monday 7:00AM - 6:00PM
Tuesday 7:00AM - 6:00PM
Wednesday 7:00AM - 6:00PM
Thursday 7:00AM - 6:00PM
Friday 7:00AM - 6:00PM
Saturday 8:00AM - 2:00PM
Sunday Closed
Monday 8:00AM - 6:00PM
Tuesday 8:00AM - 6:00PM
Wednesday 8:00AM - 6:00PM
Thursday 8:00AM - 6:00PM
Friday 8:00AM - 6:00PM
Saturday 8:00AM - 2:00PM
Sunday Closed

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